Q: I work from home (WFH) in Hiranandani Estate. Is the Webcam and WiFi reliable?

WFH requires a stable connection. Unlike cheap used laptops where antennas are often broken, we test the WiFi Card (Dual Band 5GHz) to ensure it catches high-speed fiber internet signals perfectly. We also check the Webcam and Mic quality on a test Zoom call to ensure you look and sound clear during your meetings.

Q: Can I exchange my old, dead laptop for a discount?

Yes. Don't sell your old laptop to the scrap dealer for ₹200. Bring it to our Thane store. We evaluate the salvageable parts (RAM, HDD, Screen) and give you an Instant Exchange Discount on your upgraded purchase. It’s the smartest way to upgrade your setup.

Question 1

Is this a "Ulhasnagar/Market" assembled laptop? I want a genuine machine

Accepted Answer

This is the #1 fear in Thane. Many local markets sell "assembled" laptops made from mixed spare parts. At Supersavvy, we strictly sell "Corporate Lease Exits"—machines returned by large IT companies in Airoli and Powai after a 3-year contract. These are genuine, single-user devices that have been used in AC offices. They have their original motherboards and have never been repaired or tampered with.

Question 2

I live on Ghodbunder Road where metro work is causing heavy dust. Will the keyboard survive?

Accepted Answer

We know that fine construction dust is a nightmare in Thane right now; it makes keys sticky and clogs fans. Before sale, we perform a "Deep Dust Service." We use an industrial air compressor to blow out the keyboard deck and fan vents. We also recommend (and sell) Silicone Keyboard Protectors specifically for ThinkPads and Dells to keep that fine cement dust out of your motherboard.

Question 3

I am a student (Bedekar/Joshi Bedekar College). I need a laptop for projects under ₹16,000.

Accepted Answer

You don't need to overspend. For college assignments and browsing, we recommend the Lenovo ThinkPad T-Series or Dell Latitude. These are "Business Class" rugged laptops. A configuration of Core i5 (6th Gen) + 8GB RAM + 256GB SSD costs between ₹14,000 and ₹17,000. They are built like tanks, have excellent typing keyboards, and are durable enough for crowded buses and trains.

Question 4

I travel to Mumbai (CSMT/Dadar) daily by train. Is the build quality strong enough?

Accepted Answer

If you travel in the peak hour Thane local, a plastic consumer laptop (like a cheap new HP/Acer) will crack under pressure. We specialize in Magnesium Alloy Body laptops (EliteBooks/Latitudes). We test the Screen Hinges to ensure they are tight and the lid doesn't wobble. These machines are designed to handle the "crush load" of a packed laptop bag without damaging the screen.

Question 5

Will the battery last my commute? Do you give a warranty?

Accepted Answer

We test every battery's "Health Cycle Count" in the BIOS. We guarantee a minimum of 90 to 120 minutes of backup on multimedia load. If a unit has a weak battery (<60% health), we replace it with a new compatible one before selling. We give a specific 1-Month Battery Warranty so you can work on your presentation during your train ride without hunting for a charging point.

Question 6

I work from home (WFH) in Hiranandani Estate. Is the Webcam and WiFi reliable?

Accepted Answer

WFH requires a stable connection. Unlike cheap used laptops where antennas are often broken, we test the WiFi Card (Dual Band 5GHz) to ensure it catches high-speed fiber internet signals perfectly. We also check the Webcam and Mic quality on a test Zoom call to ensure you look and sound clear during your meetings.

Question 7

Can I exchange my old, dead laptop for a discount?

Accepted Answer

Yes. Don't sell your old laptop to the scrap dealer for ₹200. Bring it to our Thane store. We evaluate the salvageable parts (RAM, HDD, Screen) and give you an Instant Exchange Discount on your upgraded purchase. It’s the smartest way to upgrade your setup.