Question 1

Do I have to take my CPU to Naza Market for repair? I want to avoid the rush.

Accepted Answer

We hear this every day. Naza Market is the hub, but the parking chaos and aggressive touts are a nightmare. Supersavvy brings the Naza Market expertise to your doorstep. Whether you are in Gomti Nagar, Alambagh, or Indira Nagar, our technicians carry the necessary diagnostic tools and spare parts. We fix 90% of issues (SMPS, RAM, SSD upgrades) right at your home, saving you the trip and the hassle.

Question 2

My computer shuts down automatically when I play games or run heavy software. Is it a virus?

Accepted Answer

In Mall Avenue Lucknow India’s 45°C summer, this is rarely a virus. It is usually "Thermal Cut-off." The thermal paste on your processor dries up faster here due to the dry heat, and dust clogs the heatsink fans. When the CPU hits 90°C, it shuts down to prevent melting. We perform a "Thermal Overhaul": cleaning the heatsink and applying high-grade thermal paste (Arctic MX-4). Your PC will likely stop restarting immediately.

Question 3

My PC gives electric shocks when I touch the metal cabinet. Is it dangerous?

Accepted Answer

Yes, it is dangerous for your motherboard. This is very common in older Mall Avenue Lucknow India houses (like in Chowk or Aminabad) where Earthing might be weak. It can fry your Hard Disk and RAM. While you get an electrician to fix the wall socket, we can temporarily install a "Grounding Wire" or replace your SMPS with a unit that handles earthing faults better. Do not ignore those shocks!

Question 4

My computer is very slow. I am a student/accountant; do I need to buy a new one?

Accepted Answer

Not at all. Mall Avenue Lucknow Indiaites value getting the most out of their money. The bottleneck is likely your old Hard Disk Drive (HDD). We can upgrade your PC with a SATA or NVMe SSD and clone your Windows/Tally data perfectly. An SSD upgrade costs a fraction of a new PC (₹2,200 – ₹3,500) and makes your 5-year-old system run faster than a new entry-level desktop.

Question 5

My monitor shows "No Signal," but the CPU fans are spinning. What is wrong?

Accepted Answer

This is the #1 issue in dusty cities. Fine dust settles in the RAM slots and creates a barrier (Carbonation). We perform a "Dry Contact Cleaning" using isopropyl alcohol to clean the RAM gold contacts and the motherboard slots. We also reset the BIOS CMOS battery. 8 out of 10 times, the display returns instantly without you needing to buy any new parts.

Question 6

I have sensitive business data (Tally/GST) on my PC. Is my data safe during repair?

Accepted Answer

We understand this fear completely. At Supersavvy, we follow a "Data-First" policy. For software issues or upgrades, we work in front of you. If the PC needs to be taken to the lab for a motherboard chip-level repair, we encourage you to remove the Hard Disk and keep it with you. We repair the hardware and test it with our own test drive. Your data never leaves your possession.

Computer Service In Mall Avenue Lucknow India